My experience living at The Waters has been wonderful. The property is well maintained and the staff is always friendly. I’m thankful for the front office because they went the extra mile to make sure this place would be everything I wanted! Love my home.
Macie L. (The Waters at Hammond Resident, 2023)
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"the action of helping or doing work for someone"
We are dedicated to serving the needs of our residents by delivering consistent, superior service. We believe that when we put our residents needs at the core of what we do, then all of our other initiatives will align.
“typical way of life of an individual, group or culture”
At Stoa Group, we provide an elevated way of life for our residents. We do this by promoting exceptional community culture and providing exceptional homes on pristine properties that employ the newest tools with simple, easy processes for communicating with our team members.
“the quality of being outstanding or extremely good”
We strive for excellence by exceeding our residents’ expectations in every aspect of what we do. We start by hiring the best talent, and then we arm them with the finest tools and systems. Our passion shows in how we treat our customers, residents, and how we care for our communities. Our bottom line is always a commitment to excellence.
Our communities have convenient online rental payment options. Visit your community’s website and login to the Resident Portal. You may choose to make a one-time payment or set up recurring payments. Payments made with a US Checking account are free. Payments made with a debit/credit card will be charged a fee. We also have an eMoney Order option if you would like to pay your rent with cash. You can print the payment coupon from your resident portal or you can come by the leasing office, and we will be happy to print a payment coupon for you.
Bring the payment coupon to one of our approved retail outlets and pay the balance, and the payment will be sent to your community. No more having to get a paper money order, and you can use the same coupon every month.
The Liability portion of renter’s insurance is required. You need liability coverage for damages and bodily injury caused by negligence. For example, if you run a bath, fall asleep and flood your apartment and your neighbor’s apartment, you could be found liable for that damage and required to pay for repairs, medical bills related to the accident and possibly defense costs if a suit is brought against you. Renter’s insurance would cover those costs.
The Personal Property portion of renter’s insurance is optional but highly recommended. Our community insurance policies only cover the damage to the actual dwelling, which leaves everything of yours—electronics, furniture, clothes—vulnerable. So, to protect your belongings in case of fire, theft or damage, you need your own policy covering Personal Property.
Our communities do not allow pets – we welcome them! We welcome dogs and cats up to 100 lbs and there is a 2 pet limit per household. We only charge a one time fee of $250 per pet and the monthly pet rent is $15 per pet. Our breed restrictions include the following Rottweiler, Chow, Presa Canario, Doberman, Akita and Pit Bull (often referred to as American Staffordshire Terrier, Staffordshire Bull Terrier or Bull Terrier). All pet fees are applied per pet.
Appointments are recommended but not required. Everyone over the age of 18 must present a valid government issued ID or driver’s license. We also provide self-guided tours for select properties if you wish to tour our communities outside of business hours. You can schedule an in-person or self-guided tour on the property website.
No! Our communities do not require security deposits. Instead, all you pay is a one-time non-refundable Leasing Fee of $350 at the time of application. The Leasing Fee ensures that your apartment home is secured and covers application/administration fees.
Life happens! In the event that you have to move out before your lease ends, we do provide a Buy Out Agreement in our lease contract. This agreement requires a 60 day notice and a fee equal to two month’s rent.
Yes! Although we hate to see you go, you must provide at least a 60 day written notice to vacate stating you will be vacating by your lease end date. Verbal notices will not be accepted.
